Are your therapists specialized?
Yes, each of our therapists have different specialties. There are some specialities that most of our therapists share(ie. Anxiety, depression), but they also each have their own niche.
Will you prescribe medication?
No, Works Counseling Center staff are not legally allowed to prescribe clients medication. We can give you referrals that you can reach out to.
How can I tell if a therapist is a good match for me?
The best way to know if a therapist is a good fit is if you feel validated, you feel like they actually listen to you, they give you the tools to do the work, and you can notice a change in yourself. It is always important to make sure you feel like your therapist is a good fit.
Should I see a male or female therapist?
When deciding if you should see a male or a female therapist, it’s important to consider who you would feel more comfortable talking to. There are many different reasons that clients choose a male therapist over a female therapist–and vice versa, but it really just comes down to your comfortability.
Do you accept insurance?
We accept most major insurances including BCBS, Aetna, Cigna/Evernorth, Optum/UHC, and others.  Want to see which of our providers take your specific plan? Text us now! For other insurances, while we can’t guarantee approval and reimbursement, we are glad to provide superbills for you to attempt to submit.  Reach out now here, and we’ll be glad to chat more
Where are you located?
The Works Counseling Center is located at 95 White Bridge Pike Suite 400 Nashville TN 37205. This is the Cavalier Building, look for these big words written on a sign in front of the building. We are across from the Target on White Bridge and next to J. Alexander’s. It is the big white building.
Can I give you a call?
Of course!  You can call or text us anytime at 615-570-1190.  If we don’t answer, leaves us a voicemail or text your questions and we’ll get back to you as soon as we’re back on the desk!
What benefits can I expect to see from therapy?
A number of benefits are available from participating in psychotherapy. Often it is helpful just to know that someone understands. Therapy can provide a fresh perspective on a difficult problem or point you in the direction of a solution. Many people find therapy to be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, and the hassles of daily life. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:
- Attaining a better understanding of yourself and your personal goals and values
- Developing skills for improving your relationships
- Finding resolution to the issues or concerns that led you to seek therapy
- Find new ways to cope with stress and anxiety
- Managing anger, depression, and other emotional pressures
- Improving communication skills – learn how to listen to others, and have others listen to you
- Getting “unstuck” from unhealthy patterns – breaking old behaviors and develop new ones
- Discovering new ways to solve problems
- Improving your self-esteem and boosting self-confidence
Do you have a newsletter?
We do have a newsletter. Our newsletter is sent out every few months and is used to update clients and other therapists in the area of any updates. We like to use our newsletter to let people know of any new clinicians who have been added to our team, or any new groups that are coming up.
Can I decide to see a different therapist?
If you don’t believe that the therapist you have seen is a good fit, we can always get you scheduled with another therapist in our office to see if they are a better fit.
What if I don’t want to talk about something?
There isn’t a therapist at Works Counseling Center that will make you talk about something you don’t want to talk about. We will never pressure you into talking about something you aren’t ready to talk about or share. When you’re ready, we’ll be there to listen.
Will you think I’m “crazy”?
No, your therapist is there to help you in whatever you’re struggling with. They are not there to judge you. If you feel like your therapist is judging you, it may be a sign to find a new therapist.
Is online therapy effective?
Yes! Studies have shown that online therapy is just as effective as face-to-face therapy.
A 2014 study published in the Journal of Affective Disorders found that online treatment was just as effective as face-to-face treatment for depression.
A 2018 study published in the Journal of Psychological Disorders found that online cognitive behavioral therapy is, “effective, acceptable and practical health care.” The study found the online cognitive behavioral therapy was equally as effective as face-to-face treatment for major depression, panic disorder, social anxiety disorder, and generalized anxiety disorder.
A 2014 study published in Behaviour Research and Therapy found that online cognitive behavioral therapy was effective in treating anxiety disorders. Treatment was cost-effective and the positive improvements were sustained at the one-year follow-up.
What does a therapy session look like?
Each individual is different, so each person’s session will look different. For the first session, you can expect your therapist to go over policies and their credentials, as well as getting to know a little more about what brings you in.
How long do I need to come to therapy?
Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.
What is your cancellation policy?
Our cancellation policy states that you must let your clinician, or front desk know 24-hours before your scheduled session, or you will be charged the full session fee. In the event that you do not show up for a session, you will also be charged the full session fee. Sessions that are repeatedly cancelled will result in not being able to schedule during “prime time” spots.
Is therapy right for me?
People use therapy for many different reasons. Sometimes it is for help with psychological or mood problems such as anxiety or depression. Sometimes it is for help in making a change, such as becoming more effective at communicating in relationships, body image issues, or certain phobias. Sometimes an unexpected change throws us into a difficult situation, such as divorce or a work transition. Many people seek out therapy as a space for personal growth and value the support and honest feedback of a therapist. Therapy is right for anyone interested in cultivating a life with more insight, flexibility and resilience.
What is the difference between a licensed therapist, pre-licensed therapist, and an intern therapist?
Our licensed clinicians have completed their degrees and supervision hours. They can practice independently without formal supervision. Our licensed clinicians have received specialty training in evidence-based treatment in their specialities, and are active in the Nashville mental health community.
Works Counseling Center Pre-licensed clinicians have completed their coursework and obtained their advanced degree (Master’s or PhD). However, all professional fields in mental health require a certain number of supervised hours before a therapist can become fully licensed. Pre-licensed clinicians are in the process of obtaining these hours. Pre-licensed therapists are under supervision with an approved supervisor weekly. These supervisors are off site and used in a HIPAA compliant manner. The supervisors will not be sitting in your sessions.
Our student interns are currently pursuing advanced degrees in the field of mental health at CACREP accredited universities across the US. In addition to coursework through their university, they are supervised by a licensed clinician at our center and receive 1-2 hours of formal supervision per week.
How is therapy different than talking to a best friend?
When we don’t completely understand what therapy is, it’s easy to assume it won’t be more beneficial than talking to a friend. Like a relationship with a friend, seeing a therapist involves conversing with someone, being vulnerable and maybe receiving advice. These aspects of therapy are, however, only a small part of the experience. Once you learn the differences between working with a therapist and talking to a friend, it will be easy to see how therapy might be worth the investment. It’s more than paying to chat with someone, and it carries less risks than treating your friends like therapists.
Here are some aspects of therapy that provide long-term value and go beyond the kind of chatting you could do with a friend:
Learning how to better manage emotions
Challenging negative beliefs that negatively affect your life
Learning new perspectives on situations and people
Learning how to improve good relationships and avoid toxic ones
Identifying negative and positive behaviors, decisions and patterns
Understanding how your past is affecting the present
Reducing symptoms of mental illness
Preventing the development of mental illnesses
Learning therapeutic techniques such as breathing techniques and journaling
Learning to be more authentic and understand who you are
What benefits can I expect to see from therapy?
A number of benefits are available from participating in psychotherapy. Often it is helpful just to know that someone understands. Therapy can provide a fresh perspective on a difficult problem or point you in the direction of a solution. Many people find therapy to be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, and the hassles of daily life. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:
- Attaining a better understanding of yourself and your personal goals and values
- Developing skills for improving your relationships
- Finding resolution to the issues or concerns that led you to seek therapy
- Find new ways to cope with stress and anxiety
- Managing anger, depression, and other emotional pressures
- Improving communication skills – learn how to listen to others, and have others listen to you
- Getting “unstuck” from unhealthy patterns – breaking old behaviors and develop new ones
- Discovering new ways to solve problems
- Improving your self-esteem and boosting self-confidence
Is therapy confidential?
In general, the law protects the confidentiality of all communications between a client and psychotherapist. No information is disclosed without prior written permission from the client. However, there are some exceptions required by law to this rule. Exceptions include:
Suspected child abuse or dependent adult or elder abuse. The therapist is required to report this to the appropriate authorities immediately.
If a client is threatening serious bodily harm to another person. The therapist is required to notify the police and the person in danger.
If a client intends to harm himself or herself. The therapist will make every effort to work with the individual to ensure their safety and in rare cases this requires contact to family members or other service providers.
Will you tell me what happens in my child’s therapy session?
No. It is essential that your child knows that what is shared in the session is private. It must be their decision as to what they choose to share with you. However, rest assured that your child’s counselor will update you on a regular basis as to what would be helpful for you to be aware of or to focus on at home. Your child’s counselor will meet with you once every 5 sessions or so to share what themes they are seeing and how you can best support your child. In the event of a safety concern, we will always tell you immediately, even if they aren’t quite ready to tell you themselves. Safety is of the utmost importance.
Do you accept walk ins?
Unfortunately our WCC staff does not accept walk-ins. We require all clients to have an appointment scheduled. If you would like to make an appointment please click here.
